Customer Experience

INSTALLATION

INSTALLATION

Groove partners with DIRECTV to provide a complete team of engineers, project coordinators, and technicians who are available 24/7.  No matter your situation, we have probably encountered it in the past and know what solution is best to fit your needs.  

  • Our technician certification includes: SBCA, SMATV, COM1000, DRE, and MFH2 Certifications.
  • We offer prompt communication regarding installation time and service.
  • Clear and up-front pricing with no hidden fees.
  • Limited downtime when upgrading system from any provider.

SUPPORT

SUPPORT

Groove partners with DIRECTV to provide a complete team of specialized support that are available 24/7. A trained technician is just a phone call away.

  • Free over-the-phone troubleshooting during business hours.
  • 24x7 technical support
  • Service contact information: 855-470-0540 or support@getgrooven.com
  • Optional extended maintenance programs available

TECHNOLOGIES

SUPPORT

Groove, in partnership with DIRECTV, is on the cutting edge of the latest and greatest of free-to-guest television technologies. We are experienced in the latest trends including:

  • Pro:Idiom Technology
  • High Definition Conversions
  • Fiber Distribution
  • Video Over IP
  • DIRECTV Residential Experience (DRE)
  • COM1000 Technology
  • MFH-2 Single Wire Satellite Distribution
  • SWM Technology

TESTIMONIALS

SUPPORT

Coming soon.. 

AWARDS AND RECOGNITIONS

SUPPORT
  • 2014 DIRECTV Dealer of the Year for Lodging and Institutions
  • 2013 DIRECTV Lodging & Institution Highest Retention/Renewals Award
  • 2013 DIRECTV Lodging & Institution Highest Average Room Count
  • 2013 DIRECTV Top Performing Lodging & Institution/Commercial Dealer
  • 2012 DIRECTV All Around Dealer of the Year
  • 2012 DIRECTV Outstanding Commercial Dealer
  • 2012 DIRECTV Top Volume Residential Dealer
  • 2011 DIRECTV Best in Class Lodging & Institution Dealer
  • 2011 DIRECTV Largest Volume Local Service Provider
  • 2011 DIRECTV Private Viewing Dealer of the Year
  • 2011 DIRECTV Local Service Provider of the Year
  • 2008 DIRECTV New Dealer of the Year
  • Energy Star Award for DIRECTV 2011, 2012, 2013

Hotels / Motels / Resorts

Senior Living / Healthcare

RV Parks & Campgrounds

Dorm / Student Housing

Commercial

Residential

Whether your property is a 3 unit care center or a 1,000 room flagship resort, Groove is the right choice for all your television needs.  

Groove Entertainment Technologies WITH DIRECTV CAN OFFER MANY BENEFITS TO YOUR PROPERTY INCLUDING:

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  • The Largest Selection of HD programming available anywhere
  • 24/7 Customer Service
  • Engineering expertise to complete even the most difficult jobs
  • Customizable property channels to show throughout the property
  • DIRECTV's exclusive Program guide makes it easier than ever for your guests to find what they want to watch
  • Available programs with no up-front equipment costs

Why DIRECTV?

Dedicated point of contact, 24/7

As a Groove business partner, you'll have a dedicated point of contact available to you 24/7. We know that different businesses have different demands and our customized solutions approach means we work to understand every aspect of your business to provide the support that fits your needs. 

Authorized Hospitality Television Supplier

Give us a call today to simplify the process and help identify the best televisions for your needs. Contact us for your one stop shop for all your television requirements; We are an authorized supplier of LG, Samsung, and Philips TV products.

Now you can give your Hotel Guests a Free-to-Guest entertainment experience that they will remember and come back for. The DIRECTV experience they love at home is now available in your rooms.

Groove has installed DIRECTV at hundreds of properties in all 50 states. Let us show you why some of the most premier properties in the country have selected DIRECTV from Groove Entertainment Technologies as their television provider.

Get in touch