Enable 480i display for non HD capable televisions
Changing your DRE receiver to non HD for non HD televisions. Below are the steps to make any DRE receiver […]
Changing a wrong channel on a headend
You will need to be in front of the DIRECTV headend (rack), you will also need to use a TV to see how to navigate on the receiver.
Find the receiver that is dedicated to that channel (receivers are labelled with the channel number).
On the DIRECTV receiver hit the GUIDE button on the front panel of the receiver. The screen should display and highlight the channel that it is broadcasting.
Use the up and down arrows on the front of the receiver (do not use a remote, this will likely cause issues with your channels) to scroll thought the channel guide.
Once the desired channel is highlighted press SELECT on the front of the receiver.
The correct channel should now be broadcasting.
If this does not resolve the issue, please contact Groove Entertainment at 801-994-3642 or email us at [email protected]